There is this great book shop in Lyttelton that gives the best service....so what is that great service
1. They know me and took the time to get to know me
2. They actually call me when my magazines arrive
3. They give me a hard time...now I believe this is the one that makes the difference...
When we joke and play around with each other it makes us feel accepted (unless its nasty) ... just like your best friends at school...enjoy the weee video